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Shipping & Returns

Shipping policy

UK Delivery:

Standard Delivery (2-5 business days) – £3.99. FREE on all orders £25 and over.

Express Delivery (1-3 business days) – £4.99

Next Day Delivery (1-2 business days) – £6.50. Orders must be placed before Midday.

Please note that all delivery times are estimates and may vary. 

We aim to dispatch all orders within 1-2 working days of receiving your order. Once handed over to the courier, we are not responsible for delivery times and any changes to delivery are beyond our control.

Customers will be sent tracking numbers where applicable, it is the customers responsibility to check their tracking and liaise with couriers regarding deliveries.

All deliveries are subject to stock availability and authorisation of your payment.

Orders placed can only be shipped to one delivery address. Orders cannot be split to be sent to different delivery addresses.

International Shipping:

We now offer international shipping to USA, Australia and Europe.

Please see our ‘shipping & returns policy‘ for full terms & conditions.

Please use the ‘contact us’ page to discuss your requirements or to enquire about delivery to countries not listed.

Returns

We hope that you are 100% satisfied with your purchase, if for any reason you are not then please email us on contactus@tinytiptoes.co.uk.

Items that are damaged can be returned to us for a full refund or exchange. Please contact us to arrange this. Items must be returned to us within 14 days for a full refund.

If you change your mind about an item, the initial postage and packing fee, and any further costs incurred in returning the item, are non-refundable. Items must be returned in unused, perfect condition.